JZ+ Privacy Policy

1. Who Controls Your Data

Data controller:
George Natu

Email:
contact@joins.zone

If you have questions about how we process your personal data, contact us using the details above.

2. Data We May Collect

The exact information collected depends on the features you use.

Account information may include:

• Username or display name.
• Email address.
• Account ID.
• Account creation date.
• Account status.

Discord information may include:

• Discord user ID.
• Discord username or display name.
• Discord avatar.
• Information about communities needed for the JZ+ features you use.
• Discord permissions granted through OAuth.

JZ+ does not ask for or store your Discord password.

Platform activity may include:

• Coins earned and spent.
• Communities joined through JZ+.
• Communities submitted for promotion.
• Promotion activity and targets.
• Referral activity.
• Bonuses and rewards.
• Account actions.
• Support requests.
• Security and anti-abuse events.

Technical information may include:

• IP address.
• Browser type and version.
• Device type.
• Operating system.
• Pages or features accessed.
• Date and time of requests.
• Error logs.
• Security logs.
• Information reasonably necessary to detect abuse or protect the service.

Payment information:

Payments may be processed by third-party payment providers such as Stripe. Depending on the payment method, JZ+ may receive information such as payment status, transaction ID, amount, currency, and limited billing information.

JZ+ does not need to store your full payment card number.

3. Why We Process Your Data

We may process personal data to:

• Create and manage accounts.
• Provide JZ+ features.
• Connect your Discord account.
• Verify eligible activities and rewards.
• Track coins and promotions.
• Process referrals and bonuses.
• Process payments.
• Provide customer support.
• Prevent fraud, fake accounts, abuse, and manipulation.
• Protect the security of JZ+.
• Fix technical problems.
• Monitor service performance.
• Improve the platform.
• Comply with legal obligations.
• Establish, exercise, or defend legal claims.

4. Legal Bases

Where GDPR applies, we process personal data using an appropriate legal basis.

Depending on the activity, this may include:

Contract: When processing is necessary to create your account or provide a feature you requested.

Legitimate interests: For security, fraud prevention, abuse detection, service protection, and other legitimate operational purposes, where our interests are not overridden by your rights.

Consent: Where the law requires consent, such as certain optional cookies or communications.

Legal obligation: Where processing is necessary to comply with applicable law.

The legal basis depends on the specific processing activity.

5. Community and Reward Verification

JZ+ may need to process information about your activity to determine whether you qualify for coins or other rewards.

For example, if a reward requires you to join a community and remain there for a specified period, JZ+ may record information necessary to verify that requirement.

This may include account identifiers, community identifiers, timestamps, and related activity records.

6. Anti-Fraud and Anti-Abuse

We may process technical and account information to detect attempts to manipulate the platform.

Depending on the system used, this may include IP addresses, account identifiers, device or browser information, activity patterns, referral information, and security events.

These systems may be automated.

Where automated processing produces a decision that is subject to specific rights under applicable data protection law, we will provide the safeguards required by that law.

7. Cookies and Similar Technologies

JZ+ may use cookies or similar technologies.

Strictly necessary cookies may be used to:

• Keep you logged in.
• Maintain sessions.
• Protect accounts.
• Provide essential website functionality.

Optional cookies, such as analytics or advertising technologies, may be used only where permitted and, where required, after obtaining your consent.

You can manage available cookie choices through the controls provided on the website.

8. Third-Party Services

JZ+ may use third-party providers to operate the platform.

These may include:

Discord: For Discord account authentication, community-related features, and the Discord bot.

Stripe: For payment processing.

Hosting and infrastructure providers: For servers, databases, storage, security, backups, and website delivery.

Analytics providers: If analytics are enabled, they may receive information about website usage according to their configuration and applicable consent requirements.

Email or support providers: If used, they may process information needed to communicate with you.

We select providers appropriate for the services they perform and require appropriate data protection measures where required by law.

9. Who May Receive Your Data

Personal data may be accessible to:

• JZ+ operators and authorized staff.
• Service providers working for JZ+.
• Payment providers.
• Authentication and platform providers.
• Security and infrastructure providers.
• Authorities or other parties where disclosure is required by law.

We do not sell your personal data.

10. International Transfers

Some JZ+ providers may process data outside Romania or the European Economic Area.

Where required by GDPR, we use appropriate safeguards for international data transfers, such as an adequacy decision or approved contractual safeguards.

11. Data Retention

We keep personal data only for as long as reasonably necessary for the purposes described in this policy, unless a longer period is required by law.

Different types of information may have different retention periods.

For example:

• Account data may be retained while your account exists.
• Transaction records may be retained for legal and accounting requirements.
• Security and anti-abuse records may be retained for as long as reasonably necessary to protect JZ+ and investigate abuse.
• Support information may be retained for as long as needed to handle the request and related issues.

When information is no longer required, we may delete or anonymize it.

12. Data Security

We use reasonable technical and organizational measures designed to protect personal data from unauthorized access, loss, misuse, alteration, or disclosure.

No internet service can guarantee absolute security.

13. Your Rights

If GDPR applies to you, you may have the right to:

• Access your personal data.
• Correct inaccurate personal data.
• Request deletion of your personal data.
• Request restriction of processing.
• Object to certain processing.
• Receive certain personal data in a portable format.
• Withdraw consent when processing is based on consent.
• Complain to a data protection authority.

These rights are subject to the conditions and exceptions provided by applicable law.

14. How to Make a Privacy Request

Send your request to:
contact@joins.zone

Please explain what you are requesting and provide enough information for us to identify the relevant account.

We may ask for reasonable information to verify your identity and prevent unauthorized requests.

We will respond within the period required by applicable law.

15. Account Deletion

You may request deletion of your JZ+ account.

When an account is deleted, we will delete or anonymize personal data that we no longer have a legitimate or legal reason to retain.

Some information may remain for a limited period where retention is required for legal obligations, accounting, fraud prevention, security, disputes, or the establishment or defense of legal claims.

Deleting your account may also remove coins, rewards, referrals, promotions, and other account data.

16. Children

JZ+ must be used in accordance with applicable age requirements.

Where the processing of children's data requires parental authorization under applicable law, JZ+ will apply the relevant requirements.

If you believe that JZ+ has collected personal data from a child in circumstances where it should not have, contact us at contact@joins.zone.

17. Data Breaches

If a personal data breach occurs, we will assess it and take the actions required by applicable law, including notifying authorities or affected individuals where legally required.

18. Automated Processing

JZ+ may use automated systems for security, fraud prevention, reward verification, abuse detection, or account protection.

These systems may use account, technical, and activity information.

Where applicable law gives you specific rights regarding solely automated decisions that have legal or similarly significant effects, those rights will apply.

19. Marketing and Communications

If JZ+ sends optional marketing emails or similar communications, we will provide an appropriate way to unsubscribe.

Service-related communications, such as security notices, account messages, or important changes to the service, may still be sent when necessary.

20. No Sale of Personal Data

JZ+ does not sell your personal data to third parties.

We may share data with service providers when necessary to operate JZ+ or with other parties when required or permitted by law.

21. Changes to This Privacy Policy

We may update this Privacy Policy when our services, technology, legal requirements, or data practices change.

The latest version will be published on the JZ+ website.

The date at the top shows when the policy was last updated.

22. Data Protection Authority

If you are in Romania and believe your data protection rights have been violated, you may contact the Romanian data protection authority:

National Supervisory Authority for Personal Data Processing (ANSPDCP)

Official website: https://www.dataprotection.ro/

You may also contact the data protection authority in another EU/EEA country where applicable.

23. Contact

Data controller:
George Natu

Privacy email:
contact@joins.zone

General contact:
contact@joins.zone

Website:
https://joins.zone/